Help & support
Here are answers to the most common questions. If yours isn’t here, write to us.
Frequently asked questions
What is GatherIn?
An app for finding real events near you — sports, community meetups, parties, workshops — and joining them.
How do I join an event?
Open the event and apply. The organiser reviews applications; once you are accepted you get a notification and join the event chat.
How do I organise an event?
Tap “+” in the app. Set the time, place, number of places and conditions — you accept the applicants.
What is a Gatheer?
Gatheers are communities, clubs and venues that organise events regularly. Follow them to see their new events.
I forgot my password.
On the website, use “Forgot password” on the sign-in page. If you are signed in to the app: Settings → Account → Change password.
How do I report someone or some content?
Choose “Report” on the profile, the message or the event. “Block” stops that person from messaging you. If you are in immediate danger, call 112.
How do I turn off notifications?
In the app: Settings → Notifications. You can switch them per category and set quiet hours.
How do I download my data?
In the app: Settings → Privacy & safety → Export my data. You get a JSON file you can save or share.
How do I delete my account?
In the app: Settings → Danger zone → Delete account. Your profile disappears right away, and all your data is permanently deleted after 14 days.
Contact
Didn’t find your answer? Write to us and we’ll reply by email.
If you are reporting a bug, tell us what you did, what happened and which device you use. In the app, Settings → Help & support → Report a problem fills in the technical details for you.
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